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1 Level
1310 Review
45 Karma

Review on Alchemy Worx by Nathan Jones

Revainrating 5 out of 5

Great experience dealing directly w/Alchemys staff

I have been working within this team since it started in 2016 as an intern when they were just starting out their operations from India to support them locally at that time (which was really awesome). The project manager who introduced me then has now moved onto another role there so he recommended someone else but not sure if she had any bad experiences or what her thoughts are about all of us? Nothing comes up - great people! We're solving data management issues relating specifically around financials which we can't do ourselves internally due performance reasons- hence why having outside help makes sense & saves money too by avoiding internal resource costs etc.. The team at Alchemy is extremely responsive and helpful. They have a great understanding of the email market and are able to find the right solution for us. We have been incredibly impressed with the support we have received from them and the ability to work with them on a daily basis. We are currently looking at a number of other services, but I would not hesitate to recommend them to other businesses. The email marketing service they provide is great and has been very effective.

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Pros
  • Great customer care staff; knowledgeable/experienced group across departments including sales / product development ; good response times especially given our size compared against competition such as Campaign Monitor et al..and also relatively competitive pricing structure vs others like Mailchimp where cost structures appear much higher than competitors e.g., Salesforce Marketing Cloud Email Service..but these
Cons
  • All fine