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PrintVision Managed Print Services Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Managed Print Services

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Description of PrintVision Managed Print Services

A Managed Print Services solution provided hardware and printer maintenance, service and support for the printing needs of a manufacturing plant, saving more than $100,000 in service and toner costs over five years.

Reviews

Global ratings 2
  • 5
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  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

PrintVision has solved all of printing related difficulties

I like that it's very easy to use with simple steps needed when adding new printers or making changes/updates within existing ones! It can be confusing at first but once you get used to how everything works there is no better option out their other then this one (at least not yet). The price point makes sense as well so if your looking into MPS services look around before signing anything because prices are low compared what some companies charge now days!! We were able solve our problems using

Pros
  • That all info for printing gets stored in 1 place instead off multiple areas thus saving much headaches down the road!!! Also being able to see exactly whats happening even without logging onto system, also great customer support & techs available 24 hours 7daysa week just click away via phone call / email helpdesk tickets ! Great job guys keep up good work :)
Cons
  • Some problems

Revainrating 5 out of 5

Good responsive support for cloud services

I like it that they send tech personnel to our site when needed - this can be good or bad depending upon whether you are having an issue with your particular device (or not). The best way is if all devices work exactly as expected from day one so there's no surprises later down the road! We have had some issues since going live which we were unaware about prior but these seem to get sorted out quickly by their friendly staff at very short notice without any unnecessary hassles involved too much

Pros
  • Great support for both print & document management
  • Good customer service / technical assistance available, 24x7
Cons
  • Nothing here