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Saudi Arabia, Riyadh
1 Level
696 Review
37 Karma

Review on LUCUNSTAR by Jeff Warne

Revainrating 3 out of 5

Why LUCUNSTAR Is Inadequate for Needs of Home Improvement

LUCUNSTAR appears to be a promising online retailer of goods for home repair, however there are a number of weaknesses in the business. First off, despite being simple to use, LUCUNSTAR's website lacks the cutting-edge appearance and appeal that many customers have grown to expect from online retailers. A redesign would help the website look more modern and enhance the user experience. Furthermore, although though LUCUNSTAR provides a large range of goods, their selection might not be as extensive as that of some of their rivals. Customers who are looking for particular goods or brands that LUCUNSTAR does not carry might have to look elsewhere. Additionally, LUCUNSTAR's pricing might not always be the most affordable. Customers might be able to discover comparable products at lesser prices on other online retailers, despite the fact that they do provide promotions and discounts. Last but not least, LUCUNSTAR needs to work on its customer service. Although they have a dedicated team for customer support, sometimes their response times aren't as quick as clients would like. Some consumers have complained about receiving faulty or damaged goods and having trouble getting in touch with LUCUNSTAR to get the problem fixed. LUCUNSTAR does have certain advantages overall, but compared to its rivals, it lacks in a number of crucial respects. Customers that need house improvements might wish to look at other internet retailers.

Pros
  • a team of customer service representatives who are solely focused on the needs of the clientele.
Cons
  • Subpar goods that fail to deliver the promised benefits.