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Spain
1 Level
730 Review
36 Karma

Review on RECUTMS by Junior Andreano

Revainrating 1 out of 5

A Disappointing Transaction with RECUTMS: A Tale of Inaccurate Product Descriptions and Unsatisfactory Service

RECUTMS is an online retailer that sells items for the home and kitchen as well as home decor items like picture albums, frames, and accessories. At first, I couldn't wait to look through their online catalog and discover some fresh furniture and accessories for my home. My anticipation was short-lived, however, because the products I got were not at all what I had expected from the website. The albums I obtained had faulty binding, and the picture frames I bought fell apart after a few uses. In addition, the package did not contain all of the extras that I had purchased. When I called to ask about the problems with my order, I got unhelpful answers and a general lack of empathy. It was annoying to feel like my complaints were being ignored and my business wasn't respected. I was already frustrated with the business, and the return procedure just made things worse. RECUTMS does not have the kind of high-quality home and kitchen goods, home decor items, photo albums, frames, or accessories that I would suggest to friends and family. You should stay far away from this business because of their false advertising and terrible service.

Pros
  • Website that is simple to use and offers excellent support staff
Cons
  • Difficult return procedure