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Nicaragua, Managua
1 Level
695 Review
62 Karma

Review on VOGOL by Reggie Stewart

Revainrating 3 out of 5

VOGOL online store's product disappoints

I recently placed an order with the VOGOL online store for some curtains and items for the kitchen, and I have to admit that I was quite dissatisfied with the quality of the products that I received. Even though the curtains were intended to be blackout curtains, they did very little to prevent light from coming in. The items for the cooking were of poor quality, and I had to throw away more than a few of them after only a few uses. In addition, when I attempted to return the items, the customer support was of no assistance to me. They were unwilling to provide a complete refund, and they maintained that the products were of satisfactory quality throughout the exchange. The procedure of returning the item was a nuisance for me, and as a result, I wound up losing money. The VOGOL online store is not one that I would recommend to anyone seeking to purchase items for their home or kitchen. Both the quality of the merchandise and the assistance provided to customers is unsatisfactory. Dealing with this online business is not something that should be done because it is not worth the trouble or the money.

Pros
  • Large selection of high-quality goods for the house and kitchen.
Cons
  • inadequate customer care.