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Iran
1 Level
769 Review
42 Karma

Review on BRANTON by Jazz Rajasingam

Revainrating 3 out of 5

Very Dissatisfied with BRANTON's Products and Service!

In my recent encounter with BRANTON, where I made a few purchases, I was left feeling less than satisfied. Their product quality and customer support fell short of my expectations, despite their assurances to the contrary. To begin with, I was disappointed to find that my purchases did not have the promised longevity. I was hoping they would last a lot longer than they did, so seeing evidence of wear and tear after only a short time was a letdown. Second, I was expecting more help from them when I contacted their customer care team to express my dissatisfaction. It took multiple tries before I finally got a reaction, and even then I didn't feel like my questions or concerns were fully answered. My interactions with BRANTON were negative overall. I'm an athlete, so I need gear that can keep up with my rigorous workouts, and BRANTON fell short. Based on my personal experience, I simply cannot endorse them.

Pros
  • Outstanding dedication to ensuring the happiness of our patrons
Cons
  • Fewer places to actually buy things