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South Africa, Pretoria
1 Level
702 Review
54 Karma

Review on Arkon by Terry Keown

Revainrating 1 out of 5

Arkon Has Been a Source of Numerous Letdowns

My most recent encounter with Arkon's online store was less than satisfying, despite the company's assertion that it is a market leader in the supply of high-quality electronics. The website was difficult to traverse, and it lacked key information about the products being sold, despite the company's well-known status for providing products of the highest quality. In addition to this, the process of checking out was unclear, which led to unanticipated charges being applied to my credit card. After making a request for assistance to customer support, I received a response that was both unhelpful and slow. In general, I had a negative experience with Arkon, and I would not recommend their online store to more experienced users who are searching for trustworthy electronic devices.

Pros
  • reasonable rates that are competitive in the market.
Cons
  • Customer support is slow to respond.