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Tanzania, Dodoma
1 Level
717 Review
41 Karma

Review on Yocada by John Baker

Revainrating 3 out of 5

Yocada provides disappointing customer service and poor quality products.

I was a Yocada customer, and I was extremely dissatisfied with my internet shopping experience. My experience disproved their claims that they were committed to ensuring their customers' total satisfaction. First off, despite being promised the "very best," the items I got were far from it. Based on the website's descriptions and pictures of the products, my expectations were not met, and the quality was poor. Furthermore, the prices did not fit within my budget as promised because I had to spend much more than expected for shipping and hidden fees. In addition, I encountered poor communication and unhelpful responses when I tried to contact Yocada's customer support team to express my dissatisfaction and try to resolve the problems. I was left feeling frustrated and disappointed with my overall experience because they didn't seem to care about my complaints or putting things right. In a nutshell, Yocada was a total letdown for me as a purchasing experience. Their customer service was appalling in every way, and their goods did not live up to their claims. Anyone searching for high-quality products and dependable service should avoid this online retailer, in my opinion.

Pros
  • Excellent quality goods
Cons
  • Fewer merchandise options available.