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Nicaragua, Managua
1 Level
678 Review
30 Karma

Review on JzNova by Jeff Richardson

Revainrating 1 out of 5

Experience with JzNova Online Store Was Disappointing

I was dissatisfied with my most recent interaction with JzNova's online store because I am an expert in the gardening and lawn care industries. Despite their extensive knowledge and experience, their online store is lacking. Compared to other online shops, the product selection is little and the quality is poor. The ordering process is lengthy and onerous, and the user interface is complicated and challenging to use. With rude and indifferent workers who appear to lack the competence stated on the internet, the customer service is subpar. The delivery of goods is delayed and unpredictable; they sometimes arrive broken or not at all. Overall, JzNova's online shop falls short of expectations, and I wouldn't suggest it to anyone looking for a trustworthy and experienced online shop for their gardening and lawn care needs.

Pros
  • Outstanding client service
Cons
  • confusing ordering process slow user interface