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1 Level
818 Review
51 Karma

Review on visitorX by Jim Reinhardt

Revainrating 5 out of 5

Excellent support from everyone involved including customer success manager!!!

I work at an interactive display manufacturer in San Diego called JVZB Displays where we provide displays for retail shops all over California as well throughout Arizona/Nevada regions (we have been very busy since COVID started spreading). We use visitAX along side our internal tracking system so that they give us real time numbers without having additional staff needed or needing multiple systems running simultaneously - it's one program doing both jobs allowing sales department employees get back home safe while still helping out with analytics team member keeping everything up-to date internally! Nothing but great reviews here by other vendors like ourselves!! Would absolutely recommend this solution if you need something simple AND powerful enough too do heavy lifting when dealing w I like that as soon as you log in it shows your dashboard right away. It's easy for anyone who has an interest in Customer Experience or Sales & Marketing teams to use! Sometimes there isn't much information available when logging into my account but if they update things quickly so do we all have access again!! If nothing else just try using this software once - It does help immensely at streamlining our process by giving us insights into where improvements could be made.

Pros
  • The platform is pretty straight forward even from beginners, however their support service via email works fantastic which makes life easier than ever before especially during these times because customer experience can not only effect how clients view businesses through social media channels etc.,but also effects what people are feeling personally about going inside those business spaces due simply getting sick themselves.this tool allows me better ability manage client data across platforms instead being stuck manually entering info
Cons
  • Not bad