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France, Paris
1 Level
760 Review
51 Karma

Review on GREENLIGHTING by Christopher Karamba

Revainrating 3 out of 5

Customer Service at GREENLIGHTING Needs Improvement

Recent service from GREENLIGHTING left me feeling dissatisfied. The website was hard to navigate, and the shipment took longer than expected, so the goods arrived damaged. The response I got from customer support was even more worrying. The group was useless, and its members showed no interest in finding a workable answer. It was a hassle, and I didn't feel appreciated as a customer because of the poor treatment. In my role as product manager, I have high standards for the businesses we work with. GREENLIGHTING fell short of these high standards. I will not suggest them to anyone and will look elsewhere for my future needs.

Pros
  • Website that is simple to use and facilitates purchasing
Cons
  • There are no actual stores to visit in reality.