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Robby Agrawal photo
Hong Kong, Portland
1 Level
732 Review
78 Karma

Review on Bassion by Robby Agrawal

Revainrating 2 out of 5

The Bastion Corporation: Not Living Up to Their Own Standards

In spite of my high expectations for Bassion Company, they have let me down. While they boast a large assortment of products to suit a variety of preferences, I found their offerings to be dull and unimaginative. Furthermore, I have my doubts about how seriously they take quality and client service. Some of their goods were made with cheap materials and lacked attention to detail. The items I bought ended up leaving me feeling disheartened and irritated. The assistance we received from customer support was also disappointing. I contacted them to voice my dissatisfaction with their products, but they gave me a cold and indifferent answer. I did not feel like they were concerned with resolving my issues or making sure I was happy as a client. Despite these drawbacks, I have faith that Bassion Company will enhance its product offerings and client support. They have the potential to become a trusted online merchant who consistently meets customer expectations with some work and focus. In sum, my time at Bassion Company was frustrating, but I'm encouraged by the room for development I see there. I'm crossing my fingers that they'll do what it takes to make their clients' buying experiences memorable ones.

Pros
  • Quick delivery and hassle-free returns
Cons
  • Infrequent supply problems