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New Zealand, Wellington
1 Level
707 Review
51 Karma

Review on KAMEIOU by Ryan Noble

Revainrating 1 out of 5

Unsatisfactory Interaction with KAMEIOU's Online Pet Shop

The most recent interaction I've had with the online pet store run by KAMEIOU has been nothing short of disheartening. In spite of the wide variety of products they offer, the quality of the stuff they sell is not very good in my opinion. In spite of the fact that the pet carrier I bought for my four-legged pal was promoted as being comfy and long-lasting, it began to exhibit symptoms of wear and tear after only a few days of use. The so-called "travel products" were another area that fell short of expectations. The collapsible bowls and the portable water bottles were both fragile and difficult to use, and the portable water bottles frequently leaked. In addition, the KAMEIOU did not have toys and treats of the quality that I would anticipate from a respected pet store when it came to their selection of products for sale. While the toys were of poor construction and rapidly became unusable, the treats appeared to be comprised of ingredients of a lower quality. The experience of contacting customer service was likewise unremarkable. My enquiries regarding the products were met with comments that were evasive and useless, and it was very evident that the employees working in customer support lacked expertise of their very own products. After my interaction with KAMEIOU's online pet store, I was ultimately left with a feeling of disappointment as well as dissatisfaction. Unfortunately, my experience at this world-famous store did not meet up to the lofty standards that I had set for it as a visitor from another country.

Pros
  • Superior assistance to customers
Cons
  • lengthy shipping times