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Palestine, Jerusalem
1 Level
676 Review
38 Karma

Review on YKOOE by Jonathan Robertson

Revainrating 2 out of 5

YKOOE - Failing to Keep One's Word

Despite YKOOE's claims that it is committed to provide cutting-edge mobile technology and caring assistance at the lowest prices, my interactions with this business have not been positive. I was originally surprised by their services and affordable prices as a newcomer in this industry, but my excitement soon gave way to aggravation. The mobile device I bought from YKOOE wasn't as innovative as it was marketed to be, and it had a number of flaws. When I contacted their customer service for help, I received sluggish responses and unhelpful advice. Despite their assurance that they will pay attention to customers, I felt like my worries were not given any consideration. Furthermore, the prices I actually paid differed from those listed on YKOOE's website. I felt duped and ripped off because there were additional costs and fees that weren't explicitly revealed when checking out. Overall, I had a negative experience with YKOOE. They failed to deliver on their claims of cutting-edge technology, affordable pricing, and attentive support, therefore I advise others to search elsewhere for their mobile needs.

Pros
  • Low prices on a variety of goods.
Cons
  • Customer service is quite slow to respond.