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Spain, Madrid
1 Level
705 Review
54 Karma

Review on LANACARE by Luis Estrella

Revainrating 3 out of 5

My Online Shopping Experience at LANACARE, a Vendor I found to be Overpriced and Overrated

As a savvy shopper, I couldn't wait to give LANACARE's web shop a shot for my infant son's wardrobe. Unfortunately, I had an underwhelming encounter. To begin with, they don't have the best assortment of kid-appropriate apparel, footwear, and accessories. Despite the company's claims of "luxurious comfort," I found their offerings to be subpar. There was nothing remarkable about the materials used, and the layouts were dull. I've found that other stores sell the same things for much less money. And since we're discussing costs, let's chat about how ridiculous LANACARE is. When compared to the quality and innovation of their goods, the price is absurd. I just couldn't bring myself to pay full price for something I could get elsewhere for much less. The quality of their website was also subpar. It was frustratingly complicated to use, and the search bar was of little help. I wasted a lot of time looking for what I wanted only to be let down by the poor variety. And to cap it all off, their support staff was terrible. I needed help with a problem with my purchase, but it took forever for someone to get back to me. When I did hear back, it was useless and unsatisfying. In general, LANACARE's web shop is not one I'd advise others to patronize. Unfortunately, not only are their goods overpriced, but so are their website and customer support. If you need infant clothes, don't go here; you'll just end up disappointed.

Pros
  • offers a chic and contemporary range of goods for thoughtful parents.
Cons
  • Service to customers is often sluggish.