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Brazil, Brasília
1 Level
722 Review
58 Karma

Review on Hammont by Byron Elliott

Revainrating 3 out of 5

I was underwhelmed by the quality of Hammont Company's products and their customer service.

In spite of the fact that I am a loyal consumer of Hammont Company, I was dissatisfied with my most recent shopping experience on their website. Even though they have an impressive assortment of products, the quality of those products and their customer service both leave a lot to be desired. The necessities for the kitchen that I bought turned out to be of poor quality and not as useful as they were represented to be. In addition, the supplies they had for gift wrapping weren't anything exceptional, and I thought the price was too high for the quality of the products. When I called the customer support number to voice my displeasure, I was given a response that was unhelpful and condescending. This made the situation even more frustrating. Frustratingly, they showed no interest in addressing my concerns, which left me with the impression that my status as a customer was not respected. In addition to this, the shipping procedure was very slow, which resulted in my order arriving later than anticipated. In addition, the packaging was inadequate, and as a consequence, I received some things that were damaged. On the whole, and based on my most recent experience, I am unable to endorse Hammont Company. The lack of quality control and the unsatisfactory customer service make them an unreliable option for anyone interested in do-it-yourself projects, despite the fact that they may have an impressive assortment of products.

Pros
  • Always liked
Cons
  • There are no choices for free shipping.