I purchased 3 of these and was delighted with all of them. They truly will customize, all you have to do is put SEND PROOF somewhere in the initial order. They will send you an e-mail, with a proof. Now you have an open line to them, and they will work with you on anything. I customized all 3, even sent them images of the pictures I wanted. They were able to do exactly as I asked.The greatest thing about the ornament is that it is unbreakable. The child can touch it!The ornament shipped quickly and is perfect! I highly recommend this ornament and Glitzby.
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