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Sergey Chodavarapu photo
United Kingdom, Belfast
1 Level
745 Review
48 Karma

Review on Doufit by Sergey Chodavarapu

Revainrating 3 out of 5

An Upsetting and Frustrating Experience with the Doufit Online Store

As someone who is passionate about exercise, I was disappointed with the service that I received from Doufit Online Store recently. My experience was not at all like what they claim to offer in terms of the quality of their products and the assistance they provide to customers, despite the fact that they make these claims. To begin, the standard of the equipment that I was sent was very low. Due to the fact that it was not operating correctly, I was forced to shell out additional funds in order to have it fixed. In addition, the team providing customer support was not helpful and did not respond to my inquiries, which left me feeling frustrated and unsatisfied. In addition, I discovered that there was a restricted selection of equipment and that the prices were excessive. It was difficult for me to locate the equipment I required for my particular fitness goals due to the lack of variety, and the prices were not competitive when compared to the prices offered by other online stores. In addition, I observed that the shipment procedure was a sluggish and ineffective one. The delivery of the products took significantly longer than anticipated, and the instructions were ambiguous and difficult to understand and implement. My time spent shopping at the Doufit Online Store was, on the whole, a frustrating one. Instead of receiving the high-quality equipment and outstanding customer service that I had anticipated, I was given inferior equipment and service that did not respond to my inquiries. I would not advise anyone searching for dependable customer service or high-quality fitness equipment to shop at this establishment in my opinion.

Pros
  • Excellent support staff that is always willing to answer questions.
Cons
  • The shipping procedure is very slow.