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Italy, Rome
1 Level
698 Review
17 Karma

Review on Jasonwell by James Cross

Revainrating 2 out of 5

Caution, Buyers - Jasonwell Online Store's Products Are of Low Quality And They Have Unreliable Customer Service.

When I was searching for some good water toys to enjoy with my family this summer, I was excited to find the Jasonwell online store. My interactions with this firm were negative, so I wouldn't recommend doing business with them. To begin with, I was not satisfied with the quality of the items I got. The water pistols I bought were useless after only a few days of use, and the inflatable pool floats I bought leaked after only a few uses. Unfortunately, when I contacted Jasonwell about these problems, I received a slow and unhelpful response from their customer support team. After several unsuccessful attempts to contact customer support, I did so at last, but their response left much to be desired. I was left feeling frustrated and let down because they provided no solution or compensation for the defective products I had gotten. Even worse than the long wait for the goods themselves was the fact that Jasonwell never updated me on the whereabouts of my shipment. As a result of my encounters, I will not be recommending Jasonwell web store. Both the low quality of the products and the unreliability of the support staff were significant letdowns. I wouldn't recommend these water toys if you're in the market for something dependable and of good quality.

Pros
  • Comprehensive offering of merchandise
Cons
  • Some goods only come in a limited range of colors.