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Khaled Ribeiro photo
Netherlands, Amsterdam
1 Level
718 Review
70 Karma

Review on WAREMAID by Khaled Ribeiro

Revainrating 3 out of 5

Recently, I had a negative encounter with WAREMAID, and I decided to write a review about it. Although they offer a wide variety of products for use in the great outdoors, we were disappointed in the quality of their customer service.

To begin, I struggled to locate specific information on their website. There was a lack of clarity in the categories, and the search bar was unreliable. Second, it took weeks for the merchandise to arrive after I placed my order after discovering what I wanted. It was tough for me to get in touch with customer support to inquire about the status of my order. Finally, the defective merchandise arrived with my order. It was a pain to receive a replacement or refund, and I was dissatisfied to learn that their return policy was not as accommodating as I had thought. While WAREMAID's variety of outdoor living products is respectable, the company's cumbersome website, lengthy shipping periods, and unresponsive customer service left much to be desired. This is an internet shop I would not suggest to anyone.

Pros
  • Products that are both fashionable and of high quality.
Cons
  • The return policy is not very flexible.