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France
1 Level
715 Review
59 Karma

Review on Viworld by Joshua Johnson

Revainrating 2 out of 5

Viworld Online Store: Lovely Items, Awful Service

Viworld is stocked to the gills with fashionable apparel, footwear, and accessories. However, I have not been really impressed by their customer service. To begin, their website design leaves a lot to be desired, making it tough to quickly locate specific information. In addition, their size charts may not be accurate, making exchanges and returns a hassle. However, the service they provide to their customers is of more consequence. When I contacted out, I received unhelpful responses and an overall lack of interest in ensuring my pleasure. It's obvious that, for Viworld, the priority is making a profit on aesthetically pleasing goods rather than making sure buyers are satisfied. In addition, there have been cases of parcels arriving damaged due to inadequate wrapping and lengthy delays in the shipping procedure. Viworld offers some lovely items, but their shoddy service and shipping problems make it hard to recommend them. As a professional in the do-it-yourself industry, I place a premium on businesses who place a premium on their customers' happiness; unfortunately, Viworld does not. If you can live with the possibility of subpar service, Viworld's lovely wares may be worth a look. However, if you value customer satisfaction above everything else, you might want to explore elsewhere.

Pros
  • Excellent customer service provided by staff members who are both nice and competent.
Cons
  • Shipping can be slow at times.