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United Arab Emirates, Abu Dhabi
1 Level
753 Review
53 Karma

Review on DTK by Eric Beck

Revainrating 2 out of 5

Having a Disappointing Experience While Shopping Online with DTK Company

My most recent encounter with DTK Company's website was less than satisfying as a shopper online. Although I had no trouble navigating their website, the number of products they offer is somewhat restricted in comparison to those offered by their rivals. I had hoped to have a broader variety of options to select from, but sadly, I was left feeling unsatisfied by the selection that was provided to me. In spite of the fact that their customer service representatives were pleasant, I discovered that they lacked the product expertise that I had anticipated from them. They were unable to answer any of the questions that I had on the products that I was considering purchasing since they did not have the information that I required. The checkout procedure was another source of annoyance. Because of the website's technical issues, I had to make multiple efforts before I was finally successful in placing my order. When my order did arrive, it was not wrapped as well as I had anticipated, and the contents did not live up to the standard of excellence that I had imagined they would. In general, while DTK Company's dedication to providing excellent customer service is commendable, I did not find their online store to be particularly impressive in compared to those of their rivals. Before making a purchase from DTK Company, it is strongly suggested that you investigate your other available choices.

Pros
  • Website that is simple to use.
Cons
  • trivia