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Joseph Cvetkovic photo
Morocco, Rabat
1 Level
717 Review
44 Karma

Review on KEEGH by Joseph Cvetkovic

Revainrating 2 out of 5

Experience I Had at the KEEGH Online Store Was Disappointing

My most recent encounter with the KEEGH online store was one that left me feeling let down. As someone who places a high value on originality and functionality, I was thrilled to look into their selection of products that are aesthetically beautiful. My interactions with the internet store, on the other hand, did not live up to my expectations. My initial impression was that the website's user interface was disorganized and difficult to understand. There is a lack of clarity in the way the products are organized, and the search feature did not seem to be all that helpful. It was quite aggravating because I had to spend a lot of time surfing the website in order to find the things that I was interested in purchasing. Even when I was successful in locating the things I sought, I discovered that the available product descriptions were missing. Because the product descriptions did not include sufficient information on the goods, it was difficult for me to assess whether or not they would be suitable for the requirements that I had. In addition, the photographs of the products that were displayed on the website were not of a high enough quality, which made it difficult to see the things with any degree of clarity. When it came time for me to make my purchase, I found the procedure of checking out to be one that was arduous and time consuming. The website was slow to load, and there were few different payment methods available. I had a hard time getting in touch with customer service while I was having problems with my payment, and they were unable to help me remedy the problem. In general, my time spent shopping at the KEEGH online store did not live up to my expectations. Although it is commendable that the company places such a high priority on innovation and functionality, these core values are not reflected in the company's online store. An unpleasant buying experience was had by the shopper as a result of the cluttered interface, the absence of product descriptions, and the delayed checkout process. In the future, I really hope that KEEGH will make some efforts to enhance the quality of their online store.

Pros
  • Aesthetics that are attractive to the eye
Cons
  • sluggish loading times on the webpage