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Saudi Arabia, Riyadh
1 Level
709 Review
80 Karma

Review on Ipienlee by Brian Edwards

Revainrating 1 out of 5

Ipienlee Online Store Provided a Very Disappointing Shopping Experience

My interactions with Ipienlee, an online store that sells office supplies, were nothing short of disheartening, despite the fact that I had high expectations for the company. To begin, their website is disorganized and difficult to navigate, making it challenging for me to locate the information I was seeking. Even when I did discover a product that I was interested in, the descriptions were frequently lacking important details and were often incomplete. When I eventually got around to placing an order, I was dissatisfied to see how long it would take to ship my package. My products arrived much later than I had anticipated, and when they did, they were improperly packaged, and some of the items were broken. The delay in delivery was frustrating. When I attempted to contact customer service about the damaged items, I was met with responses that were unhelpful and dismissive of my concerns. This made the situation even more frustrating. They exhibited a lack of concern for my experience and made it abundantly obvious that they had no interest in making things right. Overall, Ipienlee is not a trustworthy option for an internet store to purchase office supplies from in my opinion. It was a frustrating and unsatisfactory experience overall due to their lack of attention to detail, which combined with their poor customer service and slow delivery, made the situation even worse. Find a better online supplier for all of your workplace necessities to save yourself the hassle, and do it.

Pros
  • A comprehensive offering of workplace and academic goods and supplies
Cons
  • crowded page