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Moldova, Chisinau
1 Level
684 Review
32 Karma

Review on vavalad by John Duffield

Revainrating 1 out of 5

Dissatisfied with the Fashion Collection that Vavalad Presented

I consider myself to be an experienced shopper at online clothing boutiques, so I was excited to check out the online store that Vavalad offers. On the other hand, I was not satisfied with their assortment. In spite of the fact that they assert that they provide fashions that are on the cutting edge, I found their assortment to be uninspiring and devoid of originality. The quality of their merchandise was another area in which they fell short. Although the photographs of their clothing were appealing, the actual product did not live up to the hype. The quality of the substance was lacking, and the cut did not work for me. Both their clothing and their jewelry were of poor quality, causing them discomfort. The user interface of their website was also difficult to navigate. As a result of the inefficiency of the search function, I had a hard time locating the information I was seeking. The procedure of checking out was also difficult to understand and poorly designed. I called their customer service department to enquire about their return policy, but the representatives there were unhelpful and condescending in their responses to my questions. It was abundantly clear that they had no intention of addressing my concerns or making any efforts to improve their products. In general, I am unable to suggest Vavalad to anyone as a trustworthy online fashion retailer. My feelings of disappointment and dissatisfaction are a direct result of their lackluster assortment, low-quality products, and unsatisfactory customer service. Although I am an experienced shopper at online clothing boutiques, I have decided to take my business elsewhere.

Pros
  • Vavalad is known for its prompt delivery and helpful staff.
Cons
  • The website's search mechanism does not work very well.