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1 Level
779 Review
42 Karma

Review on Edge Group by Travis Oetting

Revainrating 5 out of 5

Excellent customer service and knowledge

The team at EG was very helpful when I first joined our business; they took time out from their busy schedule (I know this is hard for them) helping me understand how things work in order that i could move forward myself! They were always accessible via phone or email - never had issues getting through if something wasn't working as expected which made it easy being new into such an organisational structure!! There's nothing really about EGs services/products itself but everything else around its use has been great so far too.

img 1 attached to Edge Group review by Travis Oetting



Pros
  • Easy access all day to contact centre staff
  • All emails have responses within 24hrs, no matter what shift you're asked by
  • Great customer service &amp
Cons
  • Good but not great