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Australia, Canberra
1 Level
756 Review
41 Karma

Review on TekHome by James Nielsen

Revainrating 2 out of 5

A Poor Online Store Experience with TekHome

Although TekHome has a large selection of products, my most recent interaction with their web store was less than ideal. I discovered their website to be clumsy and challenging to navigate despite their claims of having excellent customer support. It took me much longer than it should have to locate what I was looking for because the categories weren't well-organized. When I finally found the items I was looking for, I was let down by the dearth of product details and user evaluations. Making decisions about which goods to buy was challenging without these crucial details. The product quality was subpar when my order eventually came. The goods weren't what they claimed to be, and some were even harmed. I called customer service to ask for a refund, and I received unhelpful service in return. My frustration increased when it took weeks to find a remedy. Overall, if you're looking for a trustworthy and effective internet retailer, I wouldn't suggest TekHome. Unsatisfactory customer service, a poorly designed website, and a lack of product information all add to an unpleasant experience.

Pros
  • Affordable costs
Cons
  • Negative feedback from customers