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Uganda, Kampala
1 Level
625 Review
51 Karma

Review on BESTBOMG by Chad Fox

Revainrating 2 out of 5

Poor Quality Products and Customer Service: A Disappointing BESTBOMG Experience

Unfortunately, I am unable to suggest BESTBOMG to others due to a recent negative experience I had with them. Although they have a large assortment of cosmetics and personal care items, their quality control and customer support might use some improvement. I bought a number of hair care items from BESTBOMG in the hopes that they would give me the lustrous, healthy hair that they boasted. But even after utilizing their products for a few weeks, I didn't see a difference in the state of my hair. My hair felt even more brittle and dry than before, in fact. I expressed my dissatisfaction to BESTBOMG's customer support team, but I only received unhelpful and disrespectful comments. I felt ignored and irritated because they made no offers to replace or refund the merchandise. Their pricing are not as competitive as they promise to be, which makes issues worse. Later, I discovered the same items at other internet retailers for less money, which only made me feel worse. My overall BESTBOMG experience was disappointing. I had high expectations for their goods and customer support, but they disappointed me in every way. I would suggest shopping elsewhere if you're looking for high-quality, effective cosmetics and personal care items.

Pros
  • Team of customer support representatives who are both knowledgeable and helpful
Cons
  • Delivery timeframes can change.