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United Kingdom, Belfast
1 Level
696 Review
46 Karma

Review on DTWAWA by Mitch Wright

Revainrating 1 out of 5

A Negative Online Shopping Experience: DTWAWA

I was eager to check out DTWAWA because I frequently shop online, but sadly, my interactions with the business were less than positive. First off, it was challenging to locate what I was looking for on the website because it was difficult to navigate and the search function wasn't functioning properly. Once I did locate a few things to buy, the purchasing procedure was laborious and took a lot longer than it ought to have. The quality of the goods disappointed me when I eventually received my order. I had depended on the size chart that was given on the website, so it was frustrating that the clothing was flimsy and the sizing was incorrect. The jewelry appeared cheap and tacky, and the shoes were uncomfortable and of poor quality. The situation was made worse by the fact that I attempted to contact customer service to address my concerns, but got no response, which was very frustrating. In conclusion, I had a negative encounter with DTWAWA and would not suggest this business to anyone. The products were of poor quality, the website was challenging to use, and there was no customer support. I won't ever use DTWAWA once more.

Pros
  • Adaptive client services
Cons
  • Shoes that are not comfortable.