This product would have gotten a 5 if the zipper hadn't broken the morning of our flight. We used a carrier to send my daughter's rabbit home and I checked out the carriers carefully. We needed one small enough to fit under the Frontier's seat and fit the sizing requirements. In addition, the mesh must be strong enough so that the rabbit cannot chew through it. This product met these requirements and had other advantages such as: Features include a durable padded base, a shoulder strap for carrying the case over your shoulder, and pockets for treats. However, he had only one way to open the interior. When the zipper broke at the airport for no apparent reason, we found ourselves in a difficult situation trying to manually keep it closed while going through security. The breakage is due to one of the teeth on the zipper breaking off, leaving a gap. This meant we couldn't try to calm our animal mid-flight for fear the hole would widen further and it might escape. Very tense. The zipper should be metal, not plastic.
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