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Finland, Helsinki
1 Level
732 Review
71 Karma

Review on LANMERTREE by Brian Tompkins

Revainrating 1 out of 5

Low-Quality Products and Unsatisfactory Service

Quality products and a positive user experience are priorities for me as a product manager. The LANMERTREE business, sadly, does not measure up. Their customer service is terrible, and their women's apparel, footwear, and jewelery are all of a low standard. Their goods are poorly made and uncomfortable because of the low quality of the materials they use. The absence of innovation and imagination in the designs also makes them forgettable in the oversaturated fashion industry. They are unprofessional and slow to respond when dealing with customers. Unhelpful and dismissive answers to customers' concerns about their orders do nothing to inspire confidence in or devotion to the company. If you're looking for a fashion company to invest in, one that values both product quality and customer experience is one that I would suggest. As a result, LANMERTREE is not a good choice for those who place a premium on style and quality.

Pros
  • positive testimonials and comments from clients
Cons
  • Some little things