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Maldives, Malé
1 Level
688 Review
47 Karma

Review on Jeirdus by Robert Smith

Revainrating 3 out of 5

Poor Service at the Jeirdus Online Store

My latest experience shopping at Jeirdus Online Store has been less than satisfying. There is a lot of potential in the website's assortment of electronic devices and peripherals, but the customer service has been less than stellar. The merchandise descriptions were one source of frustration for me. Although they do offer some product details, I found them to be scant. This made it hard for me to make educated choices about the goods I wanted to buy. The website also wasn't as easy to navigate as I had anticipated. I had a hard time navigating the site and locating the goods I required. When it came to shipping and dispatch, Jeirdus also fell short. Despite my payment for express shipping, my package did not appear until much later than anticipated. Another source of dissatisfaction was the damaged condition of the package upon delivery. Last but not least, I had a bad time with customer support. It took days to get a reply when I emailed them with questions about my purchase. When they did reply, the answers I received left me feeling irritated and unfulfilled. The assortment of electronics and accessories at Jeirdus Online Store is extensive; however, the shopping experience leaves much to be desired. There is insufficient information provided about the products, the website is difficult to navigate, deliveries are sluggish and unpredictable, and communication with the company is poor. In light of what I've gone through, I cannot endorse Jeirdus Online Store.

Pros
  • A hassle-free reimbursement process is available.
Cons
  • There are nuances