Header banner
Revain logoHome Page
Alejandro Wolf photo
Uzbekistan, Tashkent
1 Level
691 Review
34 Karma

Review on AltroCare by Alejandro Wolf

Revainrating 2 out of 5

A Missed Chance for Quality Products with AltroCare

I was very eager to check out AltroCare's online store, but sadly, I was very dissatisfied with it. Although they have a good assortment of housekeeping and health products, the quality of the ones I received was appalling. I didn't get the support I required from the wrist brace I got since it was fragile, unpleasant, and uncomfortable. I ordered a splint, however it was badly constructed and broke after only a few uses. They left streaks and didn't do a good job of cleaning, and don't even get me started on their cleaning materials. To make matters worse, their customer service representatives provided me with subpar assistance in resolving my issues. I experienced disinterest, a lack of empathy, and the impression that I was bothering them. In general, I was quite dissatisfied with my interaction with AltroCare. Although they had the ability to provide high-quality goods, they fell short in my opinion. In the future, I'll conduct business elsewhere.

Pros
  • sustainable and green product options
Cons
  • Customer service might use some work.