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Georgia, Tbilisi
1 Level
731 Review
31 Karma

Review on Lukasa by Andy Syla

Revainrating 1 out of 5

A Poor Shopping Experience at Lukasa

I was eager to update my house with new kitchenware and bedding, so I was very dissatisfied with my experience with Lukasa. Despite having an impressive variety of goods, my shopping experience was troublesome. The website was difficult to browse and lacked distinct product categories, to start. The product descriptions frequently missed crucial details that would have allowed me to make wise choices. And when I did make a purchase, the length of time it took for it to appear shocked me. The real shocker, though, was when I eventually got my order. I was greatly disappointed with the quality of the kitchenware and linens that I had bought. The kitchenware was flimsy and badly built, and the bedding was scratchy and uncomfortable. To make matters worse, when I attempted to contact customer support to voice my worries, I was met with silence. Nothing was said, there was no answer. Overall, my interaction with Lukasa left me feeling extremely let down. Although they may have an impressive assortment of goods, their subpar website, subpar goods, and nonexistent customer service made me unhappy with my purchase.

Pros
  • Products of exceptional excellence that are long-lasting
Cons
  • Expenses that are higher than those of some rivals