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Finland, Helsinki
1 Level
709 Review
27 Karma

Review on Atlasonix by James Cabot

Revainrating 3 out of 5

Home Improvement Catastrophe: The Atlasonix Online Store Comes Up Short

As someone who enjoys doing things themselves, I was thrilled to have the opportunity to use Atlasonix's online store for my most recent undertaking. My experience, on the other hand, was not nearly as satisfying as I had hoped. The website is difficult to understand and traverse, and the purchasing process can be aggravating at times. When the package containing my order eventually arrived, I was dissatisfied to discover that the products did not have the quality that was advertised for them. The vehicle playsets were of subpar construction and failed the durability test after only a few minutes of use. When I called the customer support department for assistance, I received responses that were not very helpful, and I had to wait a long time. Unfortunately, Atlasonix failed to meet my expectations for both the quality of their products and the level of customer support they provided. I am a DIY expert.

Pros
  • Craftsmanship with attention to detail Excellent customer care
Cons
  • Quality of the merchandise is inconsistent.