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Yemen, Sanaá
1 Level
757 Review
71 Karma

Review on SEDETA by Brian Gordon

Revainrating 1 out of 5

SEDETA Has Proved to Be a Disappointing Experience

My time spent working with SEDETA left me feeling dissatisfied in my role as a product manager. Their customer service left a lot to be desired, despite the fact that they had a large selection of merchandise available. My order wasn't fulfilled for several extra days, and when it eventually did, the item was broken when it arrived. When I called customer support, the representatives were unhelpful and did not respond to my questions. It took a few different phone calls and emails before I finally got a reaction, and even after I did, they refused to replace or refund the item. In addition to that, the product's excellence did not live up to my anticipations in that regard. It was made poorly, was very flimsy, and did not resemble the photograph at all that was on their website. In general, I would not suggest SEDETA to anyone seeking for dependable customer service and home goods of a high standard. There are other choices available that are superior.

Pros
  • Costs that are not prohibitive
Cons
  • The cost of shipping may be quite expensive.