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Ecuador, Quito
1 Level
733 Review
48 Karma

Review on uyoyous by Gary Perry

Revainrating 2 out of 5

Warning to Customers: The Uyoyous Online Store Regularly Fulfills Their Expectations

I am someone who enjoys working on various house improvement projects, so when I heard about uyoyous, an online store that specializes in tools, building supplies, and materials, I was very excited to learn about it. My interactions with this business, on the other hand, have been nothing but a huge disappointment. To begin, the website has a cumbersome navigational structure. Due to the fact that it is not user-friendly, I found myself clicking around aimlessly while attempting to locate the information I required. The fact that the item arrived much later than the anticipated delivery date was very frustrating for me when I eventually made a purchase because I had planned my project around the expected delivery date. When I opened the delivery, I discovered that the item was broken, which made an already bad situation even worse. I didn't waste any time and contacted customer support right away, but it was a nightmare trying to get a response. Before I was eventually able to communicate with someone, it took a number of attempts and a significant amount of time spent on hold. Even after that, I was helped by a representative who was impolite and unhelpful, and they provided me with no meaningful solutions to the problem I was having. My time spent with uyoyous has, on the whole, left me feeling aggravated and let down. This online retailer does not meet my standards for selling high-quality hardware and architectural components, so I cannot recommend it to anyone. Avoid the trouble and go shopping somewhere else instead.

Pros
  • a large variety of building materials and tools.
Cons
  • Website that is both cluttered and intimidating.