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Daniel Espinoza photo
Spain, Madrid
1 Level
739 Review
63 Karma

Review on Ecotex by Daniel Espinoza

Revainrating 1 out of 5

Experience at the Ecotex Online Store was disappointing

I was eager to check out Ecotex's web store for all of my creative needs as a beginning artist. My encounter with the store, however, was underwhelming. The website was challenging to navigate, to start. Both the categories and the search mechanism lacked clarity. Finding what I was looking for took me a long time, which was annoying. I was disappointed with the product's quality when I eventually found what I was looking for. The materials fell short of my expectations because they were shoddy and cheap. I was hoping to receive high-quality supplies that would enable me to realize my original ideas, however I only received subpar products. To make matters worse, I tried to voice my concerns, but the customer service was unhelpful. They were dismissive and provided no suggestions or other options. My overall relationship with Ecotex was disappointing. I wouldn't advise someone looking for high-quality art supplies to visit this website.

Pros
  • Environmentally safe goods
Cons
  • Fewer options to choose from