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Puerto Rico, San Juan
1 Level
720 Review
27 Karma

Review on DELAM by Brandon Hunter

Revainrating 1 out of 5

A Home and Kitchen Store That Is a Disappointment Named DELAM

As a life coach, I am always looking for new items that I can recommend to my clients that would assist them in living better lives. Unfortunately, DELAM does not do well in this aspect. Although they sell a large variety of things for the house and kitchen, kitchen and dining, as well as storage and organization, the quality of their goods and the assistance they provide to customers leaves much to be desired. To begin, a significant portion of the DELAM goods that I had ordered were broken or with components missing. When I tried to get in touch with their customer support team, they did not answer promptly and were not helpful in finding a solution to the problem. This callous disregard for both their customers and their products cannot be tolerated. In addition, the products themselves are frequently of a quality that is below average. Despite the fact that the kitchen utensils and storage containers that I purchased from DELAM were touted as being long-lasting and durable, I discovered that a significant number of them immediately wore out or broke. Not only is this an annoyance, but it also represents a waste of both money and other resources. In general, I am unable to suggest DELAM to any of my customers or to any other person looking for home and kitchen products that are of a high quality and reliable. The aggravation and letdown that it causes are simply not justified.

Pros
  • reasonable costs
Cons
  • Orders below a specific value incur additional shipping costs.