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Singapore
1 Level
705 Review
66 Karma

Review on TIANNBU by Patrick Biletnikoff

Revainrating 2 out of 5

Low-Quality Products and Disappointing Service at TIANNBU

I was eager to see what TIANNBU has to offer in terms of camping supplies and recreational pursuits because I enjoy spending time in nature. My interactions with this company were frustrating and unsatisfactory. To begin with, the merchandise I was sent was of poor quality. I thought I was getting a top-of-the-line camping tent, but it turned out to be a dud. The tent poles would bend with little effort, and the zippers were a pain to work. Furthermore, the outdoor activities I purchased were of low quality and did not perform as expected. Finally, I decided to get a refund and send everything back. Worse worse, TIANNBU's customer care was unresponsive and unable to offer any assistance. I had to wait on hold for a long time and be transferred to several different people before anyone appeared interested in helping me with my question regarding returning the things. It took weeks for me to get my money back after sending the items back. Overall, dealing with TIANNBU was a terrible experience for me. When searching for a firm to purchase high-quality outdoor gear from, I would not recommend this one.

Pros
  • I keep my fists
Cons
  • Processing of refunds that take too long