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Kenneth Martin photo
Switzerland, Bern
1 Level
735 Review
26 Karma

Review on Oumefar by Kenneth Martin

Revainrating 1 out of 5

Unsatisfactory Interactions with the Staff at Oumefar Home and Kitchen Store

My experience with Oumefar, where I recently made a purchase of home décor items and tapestries, was, to say the least, less than satisfactory. I have to say this because I feel obligated to. The items that were sent to me were of a low quality, and they did not look anything like the photographs that were displayed on the website. I was able to see right through the embroideries because they were so flimsy, and the colors had been washed out and lost their vibrancy. The ineptness of the customer support was the single most frustrating aspect of my entire experience. I attempted to contact them to express my dissatisfaction and request a refund, but they did not respond to any of my attempts to get in touch with them. I tried reaching out to multiple people by sending multiple emails and leaving multiple voicemails, but no one ever responded to me. When you spend your own money on something that turns out to be a complete waste, and then you can't even get in contact with the business to get it fixed, it can be extremely frustrating. When taken as a whole, Oumefar is not a retailer that I would suggest to anyone searching for house and kitchen goods or tapestries. The product is subpar, and there is no attention paid to the needs of the customers. Avoid the trouble and go shopping somewhere else instead.

Pros
  • Premium-grade furnishings and ornaments
Cons
  • Expense is possible with some purchases.