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Abdulkarim Sugge photo
Serbia, Belgrade
1 Level
731 Review
44 Karma

Review on DICASAL by Abdulkarim Sugge

Revainrating 3 out of 5

DICASAL Online Store Cannot Compare to Rivals

I frequently purchase industrial material handling goods online, therefore my experience with DICASAL's online store was disappointing. While their products could be on par with those provided by rivals, their online store is lacking in a number of crucial respects. First and foremost, I found DICASAL's website to be challenging to navigate and deficient in crucial product information. I thought their product descriptions were inadequate and their pricing information was ambiguous when compared to other online retailers in the same field. Additionally, although DICASAL's shipping timeframes were fair, their customer service was far from satisfactory. I had to wait a few days for a response from their customer service department when I had a question about one of their goods. Comparatively, consumer inquiries are routinely answered by other online businesses in the same sector within a few hours. Overall, despite the fact that DICASAL's products may be of a respectable quality, their online store falls short of those of their rivals. The website is challenging to use, lacking key information, and the customer service is unreliable. Because of this, I wouldn't advise anybody looking for products for industrial material handling to visit this online site.

Pros
  • affordable prices.
Cons
  • There aren't many ways to pay.