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Tajikistan, Dushanbe
1 Level
688 Review
50 Karma

Review on Bondic by Pat Slater

Revainrating 1 out of 5

Bondic: A Disappointing Outdoor Equipment Online Store

Bondic's products and customer care have left me extremely dissatisfied. Their merchandise isn't up to par, despite the fact that their website is easy to navigate. There is a wide variety of goods to choose from, but many of them are poorly constructed and won't last long. I'm annoyed and broke because my equipment broke after a few uses. Quantity, obviously, is more important to Bondic than quality. Furthermore, their support for customers is inadequate. When I contacted them, they were unhelpful and dismissive when I asked them questions about my purchase. It's obvious that they don't care about their clients being happy. The checkout procedure is problematic as well, with frequent technical issues leading to lost purchases and long delays in the delivery of my equipment. Bondic obviously does not have a solid method in place to guarantee happy customers. As a whole, Bondic is not a brand I would suggest to anyone who takes their outdoor pursuits seriously and needs durable equipment. Because of their low-quality goods and unhelpful customer service, shopping with them is an ordeal.

Pros
  • Quality merchandise page design
Cons
  • Some users' poor customer care responses