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Jordan, Amman
1 Level
724 Review
45 Karma

Review on OOCOME by Ricky Khan

Revainrating 1 out of 5

OOCOME Fails on Every Level

I recently ordered domestic goods and medical supplies from OOCOME, and I was quite dissatisfied with the service. To begin with, their website was challenging to use and the purchase process was time-consuming. Second, their products were of poor quality. A mobility aid I used twice had to be returned because it broke after only a few weeks of use. And let's not even begin to discuss their customer service. It was hardly there at all! I spent hours on hold without ever getting to speak to a representative. I ultimately had to give up on trying to receive a refund. I wouldn't advise anyone to use OOCOME. Avoid the inconvenience by shopping somewhere else.

Pros
  • Competitive pricing
Cons
  • Navigating the website is difficult, and customer assistance can be unhelpful at times.