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Brazil, Brasília
1 Level
690 Review
44 Karma

Review on ADOME by Alexis Guiney

Revainrating 1 out of 5

Dissatisfied with the Quality of ADOME's Customer Service

My experience shopping at ADOME's online store left me feeling dissatisfied, which is surprising coming from someone who places a high value on providing excellent customer service. Even though the assortment of clothing, shoes, and jewelry was satisfactory, the insufficient level of customer service left a sour taste in my mouth. To begin, I had trouble navigating the website and locating the items that I was searching for. I found it difficult to navigate. I reached out to the customer support team for assistance, but they did not respond and were not of any assistance to me. Things went from bad to worse when I eventually got my package, and when I opened it, the items inside were not what I had ordered. When I tried to resolve the issue by contacting the customer service department, they did not respond quickly and did not apologize for the error that they had caused. In general, my experience shopping at ADOME's internet store left me feeling frustrated and disappointed. Despite the fact that they sell garments and accessories at reasonable prices, the fact that they have terrible customer service prevents me from recommending them.

Pros
  • A straightforward and uncomplicated method of placing a purchase
Cons
  • Modernity