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United States of America
1 Level
705 Review
40 Karma

Review on Jetec by Darren Boogie

Revainrating 1 out of 5

An Upsetting and Discouraging Time at the Jetec Online Store

Because I am someone who places a high level of importance on their stationery and academic materials, I was eager to test out Jetec Online Store. My experience, unfortunately, was not even close to being satisfactory. At first glance, their selection appeared to be quite extensive; however, upon closer inspection, I discovered that many of the items I desired were either sold out or were on backorder. It was a huge disappointment that I had no choice but to go with the less appealing alternatives. To make a bad situation even worse, the products I ordered were of poor quality when they arrived. It was difficult and uncomfortable to write with the pens and pencils, and the notebooks and binders were made of flimsy material and were prone to breaking apart. In addition to this, their customer support was unresponsive and unable to provide any assistance. When I finally did receive a response to my question, it was unhelpful and dismissive, and I had to wait several days for it. The fact that their shipping was both sluggish and unreliable was the icing on the cake. I had to wait several weeks for my purchase to be fulfilled, and when it did come, there were several things that were missing entirely. In a nutshell, I cannot think of a single person who might benefit from shopping at Jetec Online Store if they are searching for high-quality office or academic supplies. Their product offerings are of a low quality, their selection is limited, and both their customer support and shipping options leave a lot to be desired.

Pros
  • Website that is simple to use and explore
Cons
  • Processing a return is not always easy.