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Keith Montague photo
Japan, Tokyo
1 Level
732 Review
44 Karma

Review on ZEAK by Keith Montague

Revainrating 1 out of 5

Critique of the ZEAK Online Store:

While ZEAK's website is simple to use, the company's support services leave something to be desired. The sales rep I spoke with was not particularly helpful when I asked a few inquiries about their winches and other towing products. They weren't interested in helping me find what I needed and didn't seem to know much about their own goods. Their collection of patio furnishings also left something to be desired. Although they focus on winches and other towing accessories, a broader variety of car parts would be welcome. Overall, ZEAK has promise, but the company could improve its performance by paying more attention to its customers and expanding its catalog.

Pros
  • a website that is simple to use and makes shopping both easy and convenient.
Cons
  • We are unable to send internationally at this time.