I was able to remove a link with the tool provided since it was a bit loose and did so without any issue. However, after removing the link, I couldn't get the clasp through the link that followed the one I had removed. I followed the instructions on YouTube., but either I did it wrong or I'm not sure if I removed a link on the "correct side". So, I put the link back in. I do love the bracelet (very pretty), but no sure if I want to wear it loose.
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