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Japan, Tokyo
1 Level
678 Review
40 Karma

Review on KLIER by Ron Damndjperiod

Revainrating 1 out of 5

KLIER – A Poor Purchasing Experience

My most recent buying trip to KLIER was utterly disappointing. Although the online shop offers a wide range of women's apparel, shoes, and jewelry, the quality of the items fell short of my expectations. In particular, the undergarments had a cheap, shoddy appearance. I thought the loungewear and cozy sleepwear had uneven sizing and poor quality. The website was also not as user-friendly as claimed. Finding what I was searching for on the pages proved to be a challenge. Additionally, the checkout procedure was tedious and time-consuming, and there were a number of technological issues and mistakes that added unnecessary complexity to the transaction. Even worse, KLIER's customer support was unresponsive and unhelpful. I complained and voiced my worries, but I never got any help or support. I experienced a lot of frustration and overall dissatisfaction while purchasing. As a customer, I demand high-quality goods, quick service, and helpful customer care. Sadly, KLIER fell short on each of these fronts. I wouldn't advise anyone looking to have a good shopping experience to go to this online business.

Pros
  • Easily navigable website with good usability.
Cons
  • The time spent in checkout can be very annoying.