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Chile, Santiago
1 Level
734 Review
36 Karma

Review on BigTron by Chris Cooper

Revainrating 1 out of 5

A Negative Shopping Experience at the BigTron Online Store

I was eager to check out the BigTron online store because I work as a life coach and assist people in becoming more productive and organized in both their personal and business lives. Unfortunately, I had a very unsatisfactory encounter. First off, it was challenging to locate the products I needed on their website because it is poorly designed and difficult to use. The checkout process was also laborious and buggy, which added needless stress. I was disappointed to learn that the products were not as good as they had been represented to be when I eventually received my order. The workspace dividers lacked the necessary durability for regular use, and the desk accessories were flimsy. When I tried to return my purchase, their customer service was also unresponsive and unhelpful. It is obvious that BigTron does not place a high emphasis on customer satisfaction. Overall, I would not advise anyone seeking for high-quality office organization products to visit the BigTron website. A frustrating and disappointing experience is created by the unreliable checkout procedure, low-quality goods, and poor customer service.

Pros
  • Long-lasting and reliable Excellent customer support
Cons
  • A poorly designed website with difficult navigation.